Feedback and complaints

Tell us what we did well, what we can do better, or report an incident. Every message is read by our team and handled fairly and confidentially.

Call us

0474 151 264

Prefer to talk? Our team will listen and write it down for you.

Email us

info@skillwisedisability.com.au

Send feedback, a complaint or documents any time.

Report an incident

Use the incident form

For anything that hurt, or could hurt, a participant or worker.

NDIS Commission

1800 035 544

You can also contact the NDIS Quality and Safeguards Commission.

Feedback form

We want to hear from you

Share a compliment, a suggestion or a complaint, or report an incident. Choose what your message is about and fill in what you know.

What is your enquiry about?

Type of feedback

Compliment Suggestion Complaint

First name

Last name

Phone

Message

If someone is in immediate danger, call 000 first. We look into every incident and report serious incidents to the NDIS Quality and Safeguards Commission.

Your name

Phone

Client name

Carer or support worker name

Date of the event

Time of the event

Location of the event

Type of event

Were there any contributing factors?

Names of people involved

Description

Property or vehicle damage (if any)

Attachment (photo, video or audio, optional)

What happens next

How we handle it

We confirm we have your message. Usually within one business day.

We look into it and talk to the people involved, fairly and confidentially.

We tell you what we found and what we will change. Raising a concern never affects your support.

Need outside help?

You can contact the NDIS Quality and Safeguards Commission on 1800 035 544 or at ndiscommission.gov.au.